techwise.com - 8a Woman Minority Disadvantaged

TechWise has strong past performance and qualifications in network communications, information technology service/support and network security. TechWise provides professional Level I and Level II support for customers accessing network resources.

Our Level I experience includes:

• Help desk trouble shooting and customer capabilities enhancement
• Experience with Remedy ARS
• Desk side augmentation and support
• Hardware/software trouble shooting and break/fix
• Cable plant installation, trouble shooting and repair

Our Level II experience includes all aspects of communications network management and support, including:

• System administration of Microsoft domains
• Firewall administration
• Network infrastructure management
• Database administration
• Web server administration
• Graphics and web page management
• Network security (FISMA certification requirements, standard desktop configuration, dual CAC access for system administrators, anti-virus support, network vulnerability scans, and much more)
• Remote access and VPN support
• Wireless networking management and security
• Asset management

TechWise has provided support to the Government in the performance improvement and Information Technology (IT) fields since our founding in 1994.  Since its original charter, TechWise has expanded to add training, exercise support, operational support, and staff augmentation to the US Military, both as a Prime Contractor and as a Subcontractor.

TechWise also services non-government clients, offering information technology training, testing and consulting to commercial and private entities.